Privacy Policy

Effective Date: 1 Aug, 2025

Welcome to HomeClave! Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from https://homeclave.com.

1. Information We Collect

We collect the following types of information:

Personal Information: Name, billing/shipping address, email, phone number, and payment details.
Device Information: IP address, web browser, time zone, and cookies.
Order Information: Products purchased, order amount, and delivery details.
Usage Information: Pages visited, time spent, and interactions on the site.

2. How We Use Your Information

We use the information to:

Process and fulfill orders.
Communicate with you.
Screen for fraud and risk.
Improve our store experience.
Send promotional emails (only with your consent).

3. Sharing Your Information

We may share your information with third parties to help us operate our store:

Shopify (our e-commerce platform)
Payment gateways (e.g., Razorpay, Stripe)
Delivery partners
Analytics providers (e.g., Google Analytics)

We do not sell or rent your data.

4. Cookies

We use cookies to:

Keep you logged in
Remember cart items
Understand browsing behavior

You can disable cookies in your browser settings, but the site may not function properly.

5. Data Retention

We retain your order information unless you request us to delete it.

6. Your Rights

You have the right to:

Access the personal data we hold about you.
Correct or update your information.
Request deletion of your data.

Email us at support@homeclave.com for any such requests.

7. Security

We take precautions to protect your data using secure technologies. However, no method of transmission is 100% secure.

8. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with a revised date.

9. Contact Us

If you have any questions, reach out at:

📧 support@homeclave.com
📍 HomeClave, Gorakhpur, Uttar Pradesh - 273158, India